Terms of service
Terms of Service
Welcome to our online store! By accessing or purchasing from this site, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. Overview
This website is operated by Big Frog Custom T-Shirts and More South Edmonton. Throughout the site, the terms “we”, “us”, and “our” refer to Big Frog Custom T-Shirts and More South Edmonton. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Products & Availability
Our store offers made-to-order products. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
3. Orders & Payment
All prices are listed in CAD (Canadian Dollars). By placing an order, you agree to pay the total amount due, including applicable taxes and shipping fees. Orders are not confirmed until payment is received and may be canceled if stock is unavailable.
4. All Sales Final
Due to the nature of the store, all sales are final. We do not offer returns, refunds, or exchanges. Please double-check your order details before checkout.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at southedmonton@bigfrog.com, and we will assess the issue and work to resolve it.
5. Intellectual Property
All content on this site—including images, logos, product designs, and text—is the property of Big Frog Custom T-Shirts and More South Edmonton or our licensors. You may not use, reproduce, or distribute any content without prior written permission.
6. Third-Party Services
We may use third-party services (e.g., Shopify, payment gateways, shipping providers) to operate our store. Your information is subject to their respective privacy policies and terms.
7. Errors & Inaccuracies
Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to cancel or refuse orders affected by such issues.
8. Modifications to Terms
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page. Continued use of the site after changes constitutes your acceptance of those changes.
9. Governing Law
These Terms are governed by the laws of Alberta, Canada, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms, please contact us at southedmonton@bigfrog.com.